Stay home, stay safe and get care

For the duration of the COVID-19 risk period, we’re expanding our telehealth coverage beyond two-way video so that our members can have telehealth appointments, instead of physically going to see in-network providers.

If you’re not experiencing an emergency or a need for COVID-19 testing, please use telehealth to get care.

What is telehealth?

Telehealth is the use of telecommunication to have an appointment with a healthcare provider. It includes two-way video, telephone, email, text, etc. It’s a great option for many medical conditions that are not emergencies and that may require prescriptions including behavioral health and substance-use disorder services.

Get more details on telemedicine and telehealth - Oregon | Alaska

What are your telehealth options?

Telehealth care options

Explore your telehealth care options offered by Moda Health.

What are your other care options?

Other care options

If you are experiencing a life-threatening emergency, call 911.

*These are examples of conditions and not an all-inclusive list

Baby Emergency Room

Save emergencies
for emergency rooms

Many people waste a lot of money and time by going to emergency rooms for care they could have received from primary care providers or urgent care centers. Even if your copay is the same, the bills you could receive later from an emergency room could be double what you receive from an urgent care.

You can save money and time by knowing what kind of care you should get, and when.

Choose a primary care provider before you need one

It's important that you start and maintain a relationship with a primary care provider (PCP). Unless your life is in danger, call your PCP first. They know your health history and what treatments will work best for you.

If you are experiencing a life-threatening emergency, call 911 or go to your nearest emergency room.

Find a PCP


Contact Medical Customer Service at 503-243-3962 or toll-free at 877-605-3229

OEBB members: 866-923-0409
PEBB members: 844-776-1593