Customer Service just for you

If you have been trying to reach us by phone, we apologize for the wait. We have been experiencing a higher than normal call volume. You can also email us at medical@modahealth.com and we'll respond to you as quickly as we can.

Moda Health Customer Service Representatives are uniquely trained to answer any questions you may have about your Moda Health health plan. Our team of local customer service experts is available to help you Monday through Friday from 7:30 a.m. to 5:30 p.m. Pacific time or by email anytime.

Medical

For questions about your Moda Health medical and vision coverage, please contact Medical Customer Service at 503-243-3962 or toll-free at 877-605-3229.

Dental

For questions about your dental coverage, please contact Dental Customer Service at 503-265-5680 or toll-free at 877-277-7280.

Pharmacy

For questions about your pharmacy coverage, please call Moda Health Pharmacy Customer Service at 503-243-3960 or toll-free at 888-361-1610toll-free at 866-940-0360.

Medicare Advantage

For questions about your Medicare Advantage coverage, please call Moda Health Medicare Advantage Customer Service at 503-265-4762 or toll-free at 877-299-9062. Medicare Advantage Customer Service is available to help you from 7 a.m. to 8 p.m., seven days a week.

Medicare Pharmacy

For questions about your Medicare Advantage pharmacy coverage, please call our Medicare Pharmacy Customer Service department at 503-265-4709 or toll-free at 888-786-7509.

OHP members

For questions about your Oregon Health Plan coverage, please call:
Dental OHP Customer Service at 503-243-2987 or toll-free at 800-342-0526
Medical OHP Customer Service at 503-765-3521 or toll-free at 888-788-9821

myModa Customer Service

For questions regarding your myModa account, please contact myModa Customer Service at 503-265-4700 or toll-free at 888-374-8907.

TTY

TTY users, please call 711.

Address

Physical address: 601 S.W. Second Ave. Portland, OR 97204
Mailing address: P.O. Box 40384, Portland, Oregon 97240-0384

Email

Send message to:
Name:
Subscriber ID:
Group# or name:
Email address:
Telephone number:
Message subject:
Message:
 

Disclaimer
Email is not a secure method of transmission. If you prefer, you can reach us by telephone or mail. Moda Health will respond to your inquiry within 24 to 48 hours, excluding weekends and holidays.

Moda Health Holidays

Moda Health observes the following holidays. Business offices will be closed.

2013


New Year's Day: January 1st
Memorial Day: May 27th
Independence Day: July 4th, 5th
Labor Day: September 2nd
Thanksgiving: November 28th, 29th
Christmas: December 24th, 25th

2014

New Year's Day: January 1st
Memorial Day: May 26th
Independence Day: July 4th
Labor Day: September 1st
Thanksgiving: November 27th, 28th
Christmas: December 24th, 25th, 26th

Moda Health Provider Network

Find a physician, pharmacy or clinic

Log in to myModa

View benefits and claims
(Formerly myODS)

Employer web tools

Log in to Benefit Tracker

Check benefits and eligibility

Log in

Account help

Request an account

Join our email list


Log in to Benefit Tracker

Check benefits, eligibility, incentive and utilization

Log In

Account help

Create an account

Producer web tools

Producer web tools

Producer web tools

Washington plans

Hello.

We have exciting news to share. ODS is changing its name to Moda Health.

Moda comes from the latin term "modus" and means "a way". We picked it because that's what we are here to do: help our communities find a way to better health.

Together, we can be more, be better.

Please select the state you live in, or the state where your employer is headquartered, so we can tailor your experience:

Hello.

Please select the state you live in, or the state where your employer is headquartered, so we can tailor your experience:

Changing your location to Oregon

You can return to your previous location in the site header.