We're only a call or mouse click away

Our customer department is open and working normal business hours. Because we expect a high call volume, you may experience long wait times. To make the process easier for you, instead of waiting on hold you can ask for us to call you back and you will not lose your place in line. You may also email us at medical@modahealth.com.

Our team of experts is available to help you with any questions you may have regarding health plans, patient eligibility or Moda Health programs.

Telephone Numbers

Dental Customer Service

Local: 503-265-2965
Toll-free: 888-217-2365

Toll-free: 888-374-8906

Dental Professional Relations

Local: 503-265-5720
Toll-free: 888-374-8905
Fax: 503-243-3965

Numbers for physicians and staff

Our team is available to answer your calls Monday through Friday from 7:30 a.m. to 5:30 p.m., excluding holidays.

Professional Services Line

Local: 503-243-3968
Toll-free: 877-337-0650
Fax: 503-243-3964
Press 1 for the Referral and Authorization Unit
Press 2 for the Medical Unit
Press 3 for the Dental Unit

Pharmacy Customer Service

Local: 503-243-3960
Toll-free: 888-361-1610
Fax: 800-207-8235

Referrals/Authorizations Medical Intake

Local: 503-243-4496
Toll-free: 800-258-2037
Fax: 503-243-5105

Healthcare Services: Case Management & Disease Management

Local: 503-948-5561
Toll-free: 800-592-8283
Fax: 503-243-5105

Healthcare Services (Authorizations & Referrals)

Local: 503-265-2940
Toll-free: 888-474-8540
Fax: 503-243-5105

Electronic Data Interchange (EDI)

Local: 503-243-4492
Toll-free: 800-852-5195

Benefit Tracker

Local: 503-265-5616
Toll-free: 877-277-7270

Oregon Health Plan (OHP)

Pharmacy Customer Service
Local: 503-265-2939
Toll-free: 888-474-8539
Fax: 503-948-5556

Medical Customer Service

Local: 503-765-3521
Toll-free: 888-788-9821

Chemical Dependency

Local: 503-265-2938
Toll-free: 888-474-8538
Fax: 503-670-8349

Claims Submission

Dental Claims

P.O. Box 40384
Portland, OR 97240

Medical Claims

s P.O. Box 40384
Portland, OR 97240

OHP Mailing Addresses

Medical Claims

Moda Health-OHP Medical Claims
P.O. Box 3550
Portland, OR 97208
Complaints and Appeals
Moda Health Plan, Inc.
Attn: Appeal Unit
601 S.W. Second Avenue
Portland, OR 97204

Pharmacy Claims

P.O. Box 3625
Portland, OR 97208


Physical address: 601 S.W. Second Ave. Portland, OR 97204

Moda Health Holidays

Moda Health observes the following holidays. Business offices will be closed.


New Year's Day: January 2nd
Martin Luther King Jr.: January 16th
Memorial Day: May 29th
Independence Day: July 4th
Labor Day: September 4th
Thanksgiving: November 23rd
Day after Thanksgiving: November 24th
Christmas: December 25th
Day after Christmas: December 26th

We're sorry, we don't currently offer dental plans in Washington. View our plans in Washington or use the dropdown at the top of the page to view dental plans in Oregon or Alaska.

Moda Health Provider Network

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Account help

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Provider Reports

For value-based provider programs, including Synergy, Summit, Beacon, Affinity, CPC+, and EOCCO

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Benefit Tracker

Check benefits, eligibility, incentive and utilization

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We have exciting news to share. ODS is changing its name to Moda Health.

Moda comes from the latin term "modus" and means "a way". We picked it because that's what we are here to do: help our communities find a way to better health.

Together, we can be more, be better.

Please select the state you live in, or the state where your employer is headquartered, so we can tailor your experience:


Please select the state you live in, or the state where your employer is headquartered, so we can tailor your experience:

Changing your location to Oregon

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