Support Hub

Moda Health is committed to championing diversity, equity and inclusion for our LGTBQIA+ members and allies. In action, this means offering benefits centered around the needs of the LGBTQIA+ community, from mental and behavioral health to gender-affirming care. Our team is here to connect you with care and support for being your best, healthiest self.

LGBTQIA+ Inclusive care benefits
a gentleman walking down the street

Inclusive preventive healthcare

Our commitment to inclusive healthcare ensures LGBTQIA+ members receive the specialized attention and support needed for comprehensive preventive care. By addressing healthcare disparities faced by LGBTQIA+ individuals, we aim to improve wellness and quality of life. Regular check-ups and screenings with supportive providers can catch potential health concerns early, leading to more effective and less invasive interventions.

Gender-affirming care

Moda Health is committed to delivering compassionate and affirming healthcare for individuals who identify as transgender or non-conforming. Our dedication extends to connecting members with safe, compassionate providers who possess specialized knowledge in gender-affirming care. We recognize the importance of comprehensive and integrated gender-affirming care across the healthcare spectrum, ensuring a supportive and understanding healthcare journey for our members.

Your gender-affirming care benefits, based on the World Professional Association for Transgender Health (WPATH) guidelines, ensure you have access to medically necessary services and treatments that include, but are not limited to:

  • Office visits and consultations
  • Behavioral health therapy
  • Hormone therapy
  • Breast surgery
  • Genital surgery
  • Facial surgery
  • Medically-necessary hair removal
  • Tracheal shave
  • Voice modification therapy
  • Services for the removal and preservation of oocytes and sperm prior to the treatment of gonadotoxic therapy

Some services require prior authorization. Review your member handbook or contact our Customer Service team to learn more.

Our customer service team is here to help you navigate your coverage for gender-affirming care. Whether you have questions about benefits, need assistance with pre-authorizations, or are looking for in-network doctors and facilities, we’ve got you covered.

Call the phone number on the back of your ID card or log into your member dashboard.

Our health plan benefits are inclusive for all members, no matter how you identify. This includes your spouse, domestic partner, children and any other covered dependents on your plan. You and your loved ones deserve access to quality healthcare that fits your needs.

Mental health and behavioral health support

Moda Health offers a wide variety of programs to support your journey, including programs for youth and young adults. Our partners provide compassionate care in safe and affirming spaces.

Meru Health
Online 12-week program to help reduce anxiety, stress, depression and burnout.

Hazelden/Betty Ford
LGBTQIA-specific treatment for addiction and substance use issues, including programs for teens. Inpatient and outpatient treatment programs available.

Charlie Health
Mental health intensive outpatient treatment for teens and young adults in crisis, including those struggling with gender identity and dysphoria.

PRISM Health
Compassionate, culturally-affirming healthcare focused on the LGBTQIA+ community. Portland, Oregon.

Brave Acorn
Trauma-trained therapists for people of all shapes and sizes struggling with identity, emotions, PTSD and more, including LGBTQIA+ youth.

Wild Heart Society
Relationship-based counseling and therapy for youth and families of all ages and identities. Telehealth and in-person care.

Cyti Psychological
Online therapy with LGBTQIA-friendly providers for individuals, couples, and families. A gender-affirming care team is staffed with professionals trained in gender identity and sexual health.

Mindful Therapy Group
A diverse group of over 900 independent mental health practitioners offering in-person and virtual therapy.

Headlight Health
In-person and online psychiatric and mental health services for individuals looking to overcome all types of mental health challenges.

Customer getting help with customer service

We’re here to help

Our customer service team can help you understand the benefits covered in your plan and how to access them. Whether it’s preventive care, specialized care, or support for your loved one’s well-being, Moda Health is here for you. Reach out to our customer service team with any questions or needs you have in navigating your coverage.

Call the phone number on the back of your ID card or log into your member dashboard

Find a provider

Save money on medical care and avoid surprise bills from out-of-network providers by finding in-network providers in your area. Explore local providers who are in-network for your plan.

View our Provider list PDF
Two women sitting on a couch looking for a provider

Community and National support partners

National Suicide Prevention Lifeline
Text MHA to 741741

Black Mental Health Alliance (BMHA)

CenterLink LGBT Community Center Member Directory

National Alliance on Mental Illness (NAMI)
1 800-950-6264
Text HelpLine to 62640

National Domestic Violence Hotline
Text LOVEIS to 22522

National Queer and Trans Therapists of Color Network

National Sexual Assault Hotline
1-800-656-HOPE (4673)
Chat online at:

PFLAG (Parents, Families and Friends of Lesbians and Gays)

Pride 365+pride


SAGE National LGBT Elder Hotline
1-877-360-LGBT (5428)

The Gay and Lesbian Medical Association’s Provider Directory

The LGBT National Help Center

The National LGBTQIA+ Health Education Center

The Trevor Project – National Youth LGBTQ Crisis Intervention and Suicide Prevention
Text START to 678-678 Trans Life

Trans Life

Transgender Law Center

SAMHSA’s National Helpline
1-800-662-HELP (4357) and TTY 1-800-487-4889

World Professional Association for Transgender Health


To determine which benefits you have and to access details of coverage and usage, log in to Member Dashboard, your personal member website, or call customer service at 503-243-3962 or toll-free at 888-217-2363 Monday - Friday from 7:30 a.m. to 5:30 p.m. Pacific Time.

If you have dental-only insurance through Delta Dental of Oregon or Alaska, please log into your Delta Dental Member Dashboard to review your plan and benefits.

Value-added services are a complement to the plan but are not insurance. Benefits and services vary by plan.

Non-discrimination statement

Copyright © 2024 Moda, Inc. All rights reserved.

Health plans in Oregon and Alaska provided by Moda Health Plan, Inc. Dental plans in Oregon provided by Oregon Dental Service (ODS), dba Delta Dental Plan of Oregon. Dental plans in Alaska provided by Delta Dental of Alaska.

This site is meant to help you learn about plans and healthcare for you and your family. This site is subject to change in order to comply with state and federal law, including the Affordable Care Act (ACA) and related regulations, and connectivity with the federal Marketplace. If questions regarding benefits arise, the summary of benefits and coverage document is the master resource.