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Quality programs oversight

The Policy Committee of the Moda Health Board of Directors oversees all of our quality programs. Our Medical Quality Improvement Committee (MQIC) does the legwork to make sure our programs run smoothly. We represent key service areas of our health plan by including senior executives and the company's chief medical officer as members of the MQIC. Using tools designed specifically for healthcare, our committee monitors, measures and evaluates the quality of services our members receive.

Two important aspects of our quality program are the Moda Health:

Annual work plan

We often encourage our members to put their goals in writing. That's how we do it, too. Each year, we write a work plan of our quality initiatives and goals to improve member experience and satisfaction. The work plan keeps us on track and helps us to monitor our progress through the year.

Annual quality evaluation

Each year, we look back to see how well we did with our work plan. Our annual quality evaluation documents our quality improvement activities — specific initiatives, goals and outcomes — that we accomplished. We study the results and by how much our efforts improved member experience and satisfaction. A very important step is to identify issues that kept us from reaching our goals. We use this annual assessment to write our work plan and help prioritize our work for the following year.

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Hello.

We have exciting news to share. ODS is changing its name to Moda Health.

Moda comes from the latin term "modus" and means "a way". We picked it because that's what we are here to do: help our communities find a way to better health.

Together, we can be more, be better.

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