Moda Health. Healthcare from your head to your toes. Delta Dental | Moda Health

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Our team of experts is available to answer your calls Monday through Friday from 7:30 a.m. to 5:30 p.m., excluding holidays.

Contact information

Medical Customer Service
For questions regarding single claim inquiry, adjustment request, billing policies, our provider search tool (Find Care).
Local: 503-243-3962
Toll-free: 877-605-3229

Moda Health Provider Services
For questions related to escalated claim inquiries, contract interpretation, educational opportunities, or onsite visit requests.

For questions regarding How to become credentialed, status of your credentialing application.
Phone: 855-801-2993

Provider Updates
For demographic changes such as Practice location address, Practitioner additions and deletions.

Referral and Authorizations
For questions regarding Referrals and Authorization and how to submit a request:

Phone: (800) 592-8283
Fax: (503) 243-5105
Toll Free Fax: (800) 522-7004

Phone: (855) 294-1665
Fax: (503) 670-8349

Electronic data interchange (EDI)
For questions regarding electronic claim submission and payments and EFT/ERA enrollment form.
Toll-free: 800-852-5195

Benefit Tracker (EBT)
Local: 503-265-5616
Toll-free: 877-277-7270

Professional Services Line
Local: 503-243-3968
Toll-free: 877-337-0650
Fax: 503-243-3964
Press 1 for the Referral and Authorization Unit
Press 2 for the Medical Unit
Press 3 for the Dental Unit

Pharmacy Customer Service
Local: 503-243-3960
Toll-free: 888-361-1610
Fax: 800-207-8235

Healthcare Services: Case management & disease management
Local: 503-948-5561
Toll-free: 800-592-8283
Fax: 503-243-5105

Medical Intake
Local: 503-243-4496
Toll-free: 800-258-2037
Fax: 503-243-5105

Oregon Health Plan (OHP)

Pharmacy Customer Service
Local: 503-265-2939
Toll-free: 888-474-8539
Fax: 503-948-5556

Healthcare Services (Authorizations & Referrals)
Local: 503-265-2940
Toll-free: 888-474-8540
Fax: 503-243-5105

Medical Customer Service
Local: 503-765-3521
Toll-free: 888-788-9821

Chemical Dependency
Local: 541-298-2101
Toll-free: 800-493-0040
Fax: 541-298-7996

Claims submission

Medical Claims
P.O. Box 40384
Portland, OR 97240

OHP mailing addresses

Medical Claims
PO Box 40384
Portland, OR 97240

Behavioral Health Claims (GOBHI)
PO Box 5940
Salem, OR 97304

Complaints and Appeals
Moda Health Plan, Inc.
Attn: Appeal Unit
601 S.W. Second Avenue
Portland, OR 97204

Pharmacy Claims
P.O. Box 3625
Portland, OR 97208


Physical address: 601 S.W. Second Ave. Portland, OR 97204

Moda Health Holidays

Moda Health observes the following holidays. Business offices will be closed.

Martin Luther King Jr. Day: January 17th
Memorial Day: May 30th
Independence Day: July 4th
Labor Day: September 5th
Thanksgiving: November 24th, 25th
Christmas: December 23th, 26th
New Year's Day: January 2, 2023

Moda Health Provider Network

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If you can't find an answer, please feel free to contact our Customer Service

Employer web tools

Benefit Tracker

Check benefits and eligibility

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Account help

Request an account

Provider Reports

For value-based provider programs, including Synergy, Summit, Beacon, Affinity, CPC+, and EOCCO

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Join our email list

Benefit Tracker

Check benefits, eligibility, incentive and utilization

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Account help

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Producer web tools


We have exciting news to share. ODS is changing its name to Moda Health.

Moda comes from the latin term "modus" and means "a way". We picked it because that's what we are here to do: help our communities find a way to better health.

Together, we can be more, be better.

Please select the state you live in, or the state where your employer is headquartered, so we can tailor your experience:


Please select the state you live in, or the state where your employer is headquartered, so we can tailor your experience:

Changing your location to Oregon

You can return to your previous location in the site header.