How can we help you?
For members, the fastest way to get help is to call the customer service number on your Moda Health member ID card.
How to reach us
If you're not sure which team can help you, you can use the following customer service numbers to start the conversation.
Medical and vision
844-931-1779 (TTY: 711)
medical@modahealth.com
Pharmacy
844-931-1780 (TTY: 711)
Mailing and physical addresses
Physical
601 S.W. Second Ave.
Portland, OR 97204
Mailing
P.O. Box 40384
Portland, OR 97240-0384
Hours
Monday – Friday
6 a.m. – 6 p.m. Monday through Friday, Central Time
9 a.m. – Noon, Saturday, Sunday and holidays, Central Time