Health insurance is better with a guide
With Moda Health you get a personalized care experience, quick access to high quality, affordable care and world-class customer service. We’re here to help you navigate your health insurance benefits, so you get better value and a better experience.
Quality
Our high-quality plans are designed to enhance our members’ health. In recognition of this commitment and approach, we are accredited by the National Committee for Quality Assurance (NCQA), the only program in the industry that bases its results on clinical performance and consumer experience. Our NCQA rankings are a signal to everyone we do business with of our commitment to quality.
For our provider partners, they see that like them, we are focused on supporting healthy outcomes. For our employer partners, they can feel good knowing their benefits plan is in the hands of a carrier that works to support the health of their employees. And for our members, the NCQA rating is trusted, independent proof that our plans are following the latest guidelines, to support safe care and effective results.
Convenience
We offer modern ways to stay healthy, like texting a doctor and virtual appointments.
Guidance
Our support team members are here to help you understand your options and connect you to quality care.
Experience better with Moda Health
World-class customer service
We’re Moda Health. And we’re here to help. When you reach out, your call is answered by highly trained and specialized staff. They know your plan, your benefits and your network. They get to know you, with curiosity and compassion, and try to help you with everything on the first call. If they can’t, they call you back when they have the answers you need.
Healthcare is very important…even the smallest question I can get answered can have a major impact in someone’s life.
No phone trees. No long recordings. No overseas call centers. No scripted responses. Just seasoned customer service specialists, here to make your experience better. With a 90% customer satisfaction rating*, you can trust that you’ll experience real help from our caring customer service team members who are dedicated to making things easier for you.
Together, we find flexible solutions
We listen to our members, our employer groups, our providers, our producers and our partners, and we listen to each other. Grounded in honesty and transparency, we believe we can find the right path forward when we all work together.
Explore our plans to learn more.
Healthy communities benefit us all
At Moda Health, giving back to our communities isn’t just a part of what we do — it’s who we are. Whether it’s a small local effort to ensure children have access to care or access to play, we work together to support the communities and causes we care about. We support a wide range of charitable causes to care for our neighbors and make a positive impact on the places we share and call home.
Our mission and core values
With excellence and service at the core of our mission, Moda Health is committed to providing value through insurance and business solutions and providing access to high-quality, cost-effective healthcare.
Values
- Service
- Flexibility
- Integrity
- Stewardship
- Continuity
- Partnerships
- Community
- Quality
Ready to explore Moda Health plans?
We offer a variety of plans for small companies and large employer groups, and individuals and families.
