Contact us

Call on us for help and support using your Moda Health Medicare plan. Our customer service representatives are uniquely trained to answer your questions. We provide free interpretive services for those who need them.

For help with your Medicare Advantage plan:

Customer Service is available from 7 a.m. to 8 p.m., Pacific Time, seven days a week from October 1 through March 31, with the exception of Thanksgiving Day and Christmas Day. (After March 31, your call will be handled by our automated phone system Saturdays, Sundays and holidays.)

For help completing your application:

Please call your Sales support team at 844-274-9122. (TTY users please call 711)

For help with your Medicare Part D Pharmacy coverage:

Please call our Moda Health Pharmacy Customer Service at 503-265-4709 or toll-free at 877-299-9062 (TTY users please call 711.)
 Customer Service is available to help you from 7 a.m. to 8 p.m., Monday through Friday. Weekend calls are forwarded to voicemail and returned the next day.

To submit claims or correspondence, please use the following mailing address:

Moda Health
P.O. Box 40384
Portland, OR
97240-0384

Moda Health holidays

Moda Health observes the following holidays. Business offices will be closed.

Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day