Contact us

Call on us for help and support using your Moda Health Medicare plan. Our customer service representatives are uniquely trained to answer your questions. We provide free interpretive services for those who need them.

For help with your Medicare Advantage plan

Please call Moda Health Member Services at 503-265-4762 or toll-free at 844-721-4938. TTY users, dial 711. Member Services is available from 7 a.m. to 8 p.m., seven days a week. Calls received after hours are forwarded to voicemail and returned the next day.

For help with your Medicare Part D Pharmacy coverage

Please call our Moda Health Customer Service at 503-265-4709 or toll-free at 888-786-7509. TTY users, dial 711. Customer Service is available to help you from 7 a.m. to 8 p.m., seven days a week. Calls received after hours are forwarded to voicemail and returned the next day.

To submit claims or correspondence, please use the following mailing address:

Moda Health
P.O. Box 40384
Portland, OR
97240-0384

Moda Health holidays

Moda Health observes the following holidays. Business offices will be closed.

Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

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Last updated Sep. 26, 2018
Y0115_400619A

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