Moda Health. Healthcare from your head to your toes. Delta Dental | Moda Health

Tools to help your employees stay healthy longer

Moda Health members get much more than just health coverage – they get the tools and resources they need to help them navigate their way to better health.

Moda Health members live well at any stage of life with member care resources

As a standard part of Moda Health medical benefits, we offer member care resources. No matter what your employees' health status is, member care resources provide the tools and personalized health support to help them understand and manage their healthcare as they improve their well-being.

*Not all plans have access to all tools and resources. Please have your employees check their Member Handbook for plan-specific tools and resources.

Healthcare Cost Estimator

Your employees can use the Healthcare Cost Estimator to see how much they may pay for specific medical care. Members can log in to myModa and learn how to:

eDoc

This service helps your employees understand their symptoms and make informed health decisions. Members can email a specialized health professional at any time of day to get the answers they need. eDoc gives them access to:

Registered Nurse Advice Line

Call toll-free 866-321-7580

The Registered Nurse Advice Line allows your employees to get answers and information about their health over the phone, day or night. Nurses can help them with basic health situations, such as:

Care coordination

Care coordination registered nurses work directly with facilities and providers to facilitate preauthorization of scheduled procedures, inpatient stays, and follow-up care as needed for members during urgent or emergent admissions. During the time a member is receiving care or is hospitalized, care coordination nurses may refer them to a case management nurse if they require additional assistance and coordination for complex or catastrophic conditions.

The hospital calls Moda Health to notify us of all urgent/emergent hospital admissions within 48 hours, or as soon as possible.

Case management

Case management is a voluntary service for members experiencing complex conditions or catastrophic events and need assistance from a case management registered nurse or behavioral health specialist. Case managers can help by working with members and their families as patient advocates to:

If you want to make a referral to case management, please call Moda Health Healthcare Services case management at 503-948-5561 or toll-free at 800-592-8283. You can also email casemgmtrefer@modahealth.com, fax a referral to 503-243-5105 or complete and submit our online referral form. A member can self-refer to case management or be referred by a family member, caregiver, provider or facility staff. To make a referral, you'll be asked to provide the following information:

Once a referral is received, a case manager will evaluate the member's situation and contact the member within five (5) business days.

MyIDCare for complete identity protection

As your partner in health, we're here to help your employees be better and stay protected. For individual members, we're offering complete identity protection through MyIDCare at no extra cost.

Medical identity theft is one of the fastest growing crimes in America. In addition to financial data, sensitive personal information can be used for profit. We want to help keep your employees and their data secure.

There is a new identity theft victim every two seconds.

MyIDCare is the only identity protection service that includes MIDAS™ technology to monitor health claims. Like credit monitoring for healthcare, MIDAS helps your employees spot false claims early and investigates fraud or theft before it can cause your employees or their family harm.

Enjoy peace of mind with the best possible care and the highest level of identity theft protection. If your employees currently have a MIDAS account, they can simply re-enroll in MyIDCare for full financial and medical monitoring.

How it works

MyIDCare constantly scans to detect suspicious activity related to your employees' identity. Any change triggers an alert notification so you can take action right away.

Access all monitoring in one convenient app:

To sign up, your employees can log in to myModa and follow the links to MyIDCare. They should have their member ID card handy. If they don't have a myModa account, they can easily create one there.

Health coaching

Moda Health offers in-depth support programs for those dealing with chronic health conditions. Your employees have access to tools and resources that help them maintain a healthy lifestyle. Individual health coaches provide them with one-on-one support. These specialized programs include:

Momentum healthy living portal

Your employees can take charge of their health — and follow their progress. It's easy with Momentum, Moda Health's interactive wellness tool. Your employees can use it on myModa to find their way to better health.

This secure healthy-living platform lets your employees identify health risks, set goals and see improvements.

They can log in 24/7 to:

Active&Fit Direct™

Your employees have access to the Active&Fit Direct® program. For just $25 a month they can choose from over 9,000 participating health clubs and YMCAs nationwide.The program offers:

ChooseHealthy™

Your employees have access to these health and wellness services from ChooseHealthy.

Prescription price check

This tool lets your employees see prescription medication prices and their share of costs by medication tier at an in-network pharmacy. After logging in to myModa, members can look up medication cost estimates and generic options.

Oral health resources

Access the Delta Dental Oral Health Library to learn more about oral health care for infants, toddlers, children, young adults, adults and older adults.

Employee Assistance Program (EAP)

Powered by Cascade Centers, the Moda Health EAP is a free and confidential service that can assist your employees and their eligible family members with a variety of personal concerns including:

Your employees will get up to three in-person, phone or online counseling sessions per incident.

Hello.

We have exciting news to share. ODS is changing its name to Moda Health.

Moda comes from the latin term "modus" and means "a way". We picked it because that's what we are here to do: help our communities find a way to better health.

Together, we can be more, be better.

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