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Coverage and claims


Benefits and eligibility

Learn how to check patient benefits and eligibility.


Billing and claims

Learn about our billing and claims processes.


Authorizations and referrals

See our guidelines about prior authorizations and referrals.


Pharmacy

We provide a balanced and comprehensive pharmacy benefit that includes specialty options.


Behaviorial health

We cover care for the whole members. See how we help with behavioral health.

Questions?

Medical Customer Service is at 844-931-1779.

We're available 6:00 a.m. to 6:00 p.m. Monday through Friday, 9:00 a.m. to Noon Saturday, Sunday, and Holidays (Central Time).

See more contact details

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