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Moda Health health coaching programs frequently asked questions

What is Moda Health health coaching?

Moda Health health coaching programs offer support for maintaining your health while dealing with common health problems. These programs also help you improve your current health and lower your healthcare costs. Tools and services are included in the program to help you make healthy choices and take care of yourself. They are all part of your Moda Health healthcare benefit.

What programs are available?

Our health coaching programs include:

Why should I join a program?

When you join one of the Moda Health health coaching programs, you will get personal care that can help you make better choices about your health. Our health coaches can help you become more interested in taking care of yourself. They will work with you to meet your health goals. We look at the latest research to make sure you have the best health information and medical service options. 

What’s included in a program?

Each program includes:

  • One-on-one health coaching over the phone or through email
  • Tools to help you manage your health
  • Information to help you get extra support and find out more about your condition or health goal
  • A free gift

What happens in the phone or email health coaching sessions?

How often you talk with your health coach depends on your needs. In all of our coaching programs, you will:

  • Work with health professionals trained in behavior change who provide personalized tools for a healthier lifestyle
  • Gain access to a trusted health professional to answer questions about your condition
  • Set goals and learn how to meet them
  • Review educational materials created for your condition or health goal
  • Track your progress to better health

When should I join a program?

Your doctor may refer you to a program, or you can enroll yourself at anytime. All of the Moda Health health coaching programs are voluntary and confidential. You can stop participating at any time.

How do the programs relate to my healthcare provider visits?

Moda Health health coaching programs do not replace visits with your regular healthcare provider. They are extra support for you between visits with your doctor. 

How much does joining a program cost?

Moda Health health coaching programs are free. They are included in your Moda Health member benefit.

How much time is involved?

Your level of participation is up to you.

How does Moda Health protect my privacy?

Moda Health follows the Federal Health Insurance Portability and Accountability Act, commonly known as HIPAA or the Privacy Rule.

How do I join a one-on-one coaching program?

Contact us:
Portland metro: 503-948-5548
Toll-free: 877-277-7281
TDD-TTY for hearing and speech impaired: 800-433-6313
careprograms@modahealth.com

Information about Moda Health health coaching programs is also available on myModa.

  • Go to www.modahealth.com
  • Log in with your user information (or register if you do not have a login name and password)
  • Click on the “myHealth” tab at the top
  • Click on “Health tools and coaching”

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Hello.

We have exciting news to share. ODS is changing its name to Moda Health.

Moda comes from the latin term "modus" and means "a way". We picked it because that's what we are here to do: help our communities find a way to better health.

Together, we can be more, be better.

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