Moda Health member care resources includes tools and individualized support to help you get well sooner and live well longer. Included as part of some Moda Health medical plans, Moda Health member care resources . Check your Member Dashboard to determine if your plan provides these services.
Enjoy fast and private access to a dedicated doctor in under a minute — at no cost to you (HDHP plans are subject to deductible). With the CirrusMD app, all you need is Internet access to:
Moda Health members can sign up for CirrusMD at modahealth.com/cirrusmd or download the CirrusMD app from the App Store or Google Play.
Stay fit, healthy and connected with Fitbit. Individual and some Group Employer medical members get discounts on select fit bit devices. And you can join Fitbit Care™ for Moda Health to access Fitbit Premium and health coaching at no cost. From steps to sleep, you’ll gain valuable insights into how your behaviors affect your health. Plus, you’ll get the tools you need to help kickstart your wellbeing journey. You’ll enjoy:
Care coordination registered nurses work directly with facilities and providers to facilitate preauthorization of scheduled procedures, inpatient stays, and follow–up care as needed for members during urgent or emergent admissions. During the time a member is receiving care or is hospitalized, care coordination nurses may refer them to a case management nurse if they require additional assistance and coordination for complex or catastrophic conditions.
The hospital calls Moda Health to notify us of all urgent/emergent hospital admissions within 48 hours, or as soon as possible.
Case management is a voluntary service for members experiencing complex conditions or catastrophic events and need assistance from a case management registered nurse or behavioral health specialist. Case managers can help by working with members and their families as patient advocates to:
If you want to make a referral to case management, please call Moda Health Healthcare Services case management at 503–948–5561 or toll–free at 800–592–8283. You can also email firstname.lastname@example.org, fax a referral to 503–243–5105 or complete and submit our online referral form.
A member can self-refer to case management or be referred by a family member, caregiver, provider or facility staff. To make a referral, you’ll be asked to provide the following information:
Once a referral is received, a case manager will evaluate the member’s situation and contact the member within five (5) business days.
As your partner in health, we're here to help you be better and stay protected. For individual members, we're offering complete identity protection through IDX Identity at no extra cost to you. Medical identity theft is one of the fastest growing crimes in America. In addition to financial data, sensitive personal information can be used for profit. We want to help keep you and your data secure. There is a new identity theft victim every two seconds.
IDX Identity is the only identity protection service that includes MIDAS™ technology to monitor health claims. Like credit monitoring for healthcare, MIDAS helps you spot false claims early and investigates fraud or theft before it can cause you or your family harm.
Enjoy peace of mind with the best possible care and the highest level of identity theft protection. If you currently have a MIDAS account, simply re-enroll in IDX Identity for full financial and medical monitoring.
How it works
IDX Identity constantly scans to detect suspicious activity related to your identity.
Just log in to Member Dashboard and follow the links to IDX Identity.
Moda Health offers in–depth support programs for those dealing with chronic health conditions. You have access to tools and resources that help you maintain a healthy lifestyle. Individual health coaches provide you with one–on–one support. These specialized programs include:
Take charge of your health — and follow your progress. It's easy with Momentum, Moda Health's interactive wellness tool. Use it on Member Dashboard to find your way to a healthier you. Keep better tabs on your health with Momentum! This secure healthy-living platform lets you identify health risks, set goals and see improvements. Log in 24/7 to:
Stay active in the gym or at home. With the Active&Fit Direct™ program, you have access to:
Access to these health and wellness services from ChooseHealthy:
See prescription medication costs and how much you would pay by medication tier at an in-network pharmacy. This tool makes it easy. Simply log in to your Member Dashboard to find medication cost estimates and generic options.
Hearing aids are costly. Using TruHearing makes them more affordable. Eligible members can get a routine hearing aid exam and hearing aids through TruHearing. To schedule an appointment, please call 866-202-2170.
Powered by Canopy, the Moda Health IAP is a free and confidential service that can assist you and your eligible family members with a variety of personal concerns including:
IAP professional counselors can help you identify problems, establish goals, make recommendations, and develop an action plan.
If you have coverage through your employer, you may have access to EAP. Powered by Canopy, the Moda Health EAP is a free and confidential service that can assist you and your eligible family members with a variety of personal concerns including:
EAP professional counselors can help you identify problems, establish goals, make recommendations, and develop an action plan.
Need help more than 100 miles from home? Call Assist America® for emergency medical assistance and much more:
Learn more at assistamerica.com. For more information, call 800-304-4585.
Medical Customer Service is at 844-931-1779.
We're available 6:00 a.m. to 6:00 p.m. Monday through Friday, 9:00 a.m. to Noon Saturday, Sunday, and Holidays (Central Time).