Moda Health. Healthcare from your head to your toes. Delta Dental | Moda Health

Prospective Member FAQs

Who is eligible to apply for Moda Health individual medical and dental plans?

You are eligible to enroll in a plan during the standard open enrollment period or throughout the year if you experience a qualifying event, such as losing health coverage or moving to a new service area. Eligible members include you, your legal spouse or registered partner and any children younger than age 26. Individuals who are eligible for Medicare are not eligible for a Moda Health individual medical plan, regardless of age.

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Do you offer a dental plan?

We offer one individual dental option, the Delta Dental Premier plan. You can enroll in a dental plan at any time throughout the year. If you terminate this coverage, you will be required to wait two years before you may re-apply, except for a special enrollment qualifying event.

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What payment methods do you offer?

Payment can be made via monthly electronic deduction from your checking account, free of charge, or you can access our eBill online payment option. You may also request to receive a paper billing statement.

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There was an error on my bill or my bill processed incorrectly, will this be fixed?

Yes. If there was an error on your bill, or if your bill processed incorrectly, we will issue you a refund or credit within 14 days.

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Can my employer sponsor my individual coverage?

Moda Health individual plans cannot be employer sponsored plans. You will be responsible for directly paying Moda Health your monthly premium using a personal check. Moda Health does not accept employer checks for individual plans.

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When do your rates change?

Moda Health will renew the rates for these plans on a yearly basis, beginning on Jan. 1, 2014. Rates also change when the primary applicant moves into the next age category; new rates are effective the following month.

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Is there a waiting period for pre-existing conditions?

There are no longer waiting periods for pre-existing conditions. Applicants cannot be denied coverage based on their health status.

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Can I switch to a different plan at any time?

No, you will need to wait until the next open enrollment period unless you experience a qualifying event.

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Hello.

We have exciting news to share. ODS is changing its name to Moda Health.

Moda comes from the latin term "modus" and means "a way". We picked it because that's what we are here to do: help our communities find a way to better health.

Together, we can be more, be better.

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