Moda Health. Healthcare from your head to your toes. Delta Dental | Moda Health

Moda Health member frequently asked questions

I am losing my Moda Health employer-sponsored dental plan. Is there any other dental plan available for me?

Yes. The Moda Health Individual Dental Exchange plan is being offered to anyone who was previously enrolled in a Moda Health employer-sponsored dental plan and had at least 12 (continuous) months of coverage. This plan allows you to "exchange" your dental policy for an individual dental policy.

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How does Moda Health determine the effective date of my Moda Health Individual Dental Exchange policy?

Your policy will be effective the first of the month following receipt of a complete application. A complete application includes:

  • The application form filled out entirely
  • The selection of a future payment method

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When will my ID card(s), policy and Member Handbook(s) be received?

You will receive your individual plan ID card(s), Member Handbook(s) and Declaration page, which summarizes the enrollment, within 30 days from underwriting acceptance. If you have not received these items within 30 days from underwriting acceptance, please contact Moda Health at 503-265-5696 or toll-free at 888-784-7954. Our representatives are available from 7:30 a.m. and 5:30 p.m.

If services are required before having received these enrollment materials, please call Moda Health Individual Dental Customer Service at 503-265-5680 or toll-free at 877-277-7280.

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Can I terminate my Individual Dental Exchange policy at any time?

Yes. You may terminate your Dental Exchange policy at any time by providing Moda Health with a 30-day advance written notice. Insurance will end on the last day of the monthly period through which premiums are paid.

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What is the address for filing a claim?

Send dental claims to:
Moda Health Companies
601 S.W. 2nd Ave.
Portland, OR. 97204
Please be sure the following information is included:

  • Patient's name and identification number
  • Date of treatment
  • Diagnosis
  • An itemized description of services and charges

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We're sorry, we don't currently offer dental plans in Washington. Use the dropdown at the top of the page to view dental plans in Oregon or Alaska.

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Hello.

We have exciting news to share. ODS is changing its name to Moda Health.

Moda comes from the latin term "modus" and means "a way". We picked it because that's what we are here to do: help our communities find a way to better health.

Together, we can be more, be better.

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