Case management is a voluntary service for members experiencing complex conditions or catastrophic events and need assistance from a case management registered nurse or behavioral health specialist. Case managers can help by working with members and their families as patient advocates to:
To make a referral to case management, please call Moda Health Healthcare Services case management at 503-948-5561 or toll-free at 800-592-8283. You can also email email@example.com, fax a referral to 503-243-5105 or complete and submit our online referral form. A member can self-refer to case management or be referred by a family member, caregiver, provider or facility staff. To make a referral, please provide the following information:
Once a referral is received, a case manager will evaluate the member’s situation and contact the member within five business days.
Tell us you're interested and we'll be in touch with details.
If you can't find an answer, please feel free to contact our Customer Service
For value-based provider programs, including Synergy, Summit, Beacon, Affinity, CPC+, and EOCCO
Check benefits, eligibility, incentive and utilization
If you are creating an account for an adult member of your family, that member must have given you permission to set up an account in his/her behalf. If permission has not been provided, you may be violating the privacy of that individual's information.
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We have exciting news to share. ODS is changing its name to Moda Health.
Moda comes from the latin term "modus" and means "a way". We picked it because that's what we are here to do: help our communities find a way to better health.
Together, we can be more, be better.
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