Health conditions can be challenging. That's why we offer a variety of specialized care programs designed to help members get one-on-one attention from a Moda Health health coach who provides customized guidance.
Moda Health members have access to care programs that help them manage medical conditions:
Participants in Moda Health care programs will:
Moda Health staff is trained in the use of motivational interviewing techniques – informed by the insight gained from the Patient Activation Measures (PAM) tool – which allows them to focus on helping participants develop confidence in managing their health (depending on their activation level) rather than on encouraging behaviors they may not be ready to achieve.
PAM is a dynamic assessment and coaching tool that assesses an individual’s knowledge, skills and confidence around managing their health and healthcare. The measure is used at the individual member level to tailor interventions and to serve as the outcome measure to assess change, and track the shift from lower to higher levels of activation. The data shows that small increases in activation have significant impacts on medication adherence, treatment compliance, reductions in ER utilization and acute care readmissions.
Based on responses to the survey, each member is assigned an activation score and level. By understanding participants’ “activation levels” Moda Health staff can better tailor coaching to the individual’s level of activation, helping them identify and overcome barriers. The behaviors encouraged for each activation level are based on empirical data indicating what is realistic at a particular level.
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We have exciting news to share. ODS is changing its name to Moda Health.
Moda comes from the latin term "modus" and means "a way". We picked it because that's what we are here to do: help our communities find a way to better health.
Together, we can be more, be better.
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